Privacy Policy: Protecting Our Members

Free Groceries complies with a strict Privacy Statement as outlined below. The purpose of this statement is for the protection of your privacy and our commitment to it.

How Free Groceries uses your information

Free Groceries to target and personalise the Offers we send and the offers we release to you on our website, via email, phone & post. We do so in accordance with the Privacy Act 1988 as well as the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Free Groceries will only share your personal details with our trusted advertising partners. The only exception to this rule is if your information is required by law or if you specifically agree in giving it out.

Security of your information

The information you provide Free Groceries with is protected through our modern and strong security measures. These measures protect your information from loss, misuse and alteration. Our security measures are constantly reviewed to ensure we provide the highest protection of your information.

The use of Cookies

Once you become a Free Groceries member, a cookie is stored in your web browser. Hence, the next time you visit the Free Groceries site your browser will send the cookie to our web server. The purpose of storing a cookie is for us to identify who you are and prepare a customised web page for you. Be assured that your cookie can be accessed across the Internet only by the Free Groceries web site and authorised third parties. Furthermore, the use of cookies is widely accepted by the Internet community.

Partner web sites

As part of the rewards process we provide you with, Free Groceries will give you opportunities to opt in to selected third party offers. This privacy statement applies specifically to the Free Groceries website. When you visit a partner website they employ a separate Privacy Statement and terms and conditions which we are not responsible for. Hence, it is advised that when you visit a partner website you read their privacy statement and terms and conditions.


The Spam Act refers to spam as “unsolicited commercial electronic messaging”. Electronic messaging covers emails, instant messaging, SMS and other mobile phone messaging. They are only considered to be spam if they are sent without the prior consent of the recipient. Thus, when you sign up as a member of Free Groceries, you must explicitly agree to allow us to send you commercial advertising emails, postal messages and phone calls/messages.

As a rule, commercial electronic messages must contain accurate information about the sender of the message and an unsubscribe option allowing members stop receiving messages. Free Groceries complies with these rules. If at any time you receive an unwanted email or postal message from Free Groceries please let us know.

If you have questions about any of the practices outlined in this Privacy Statement, please do not hesitate to contact Free Groceries to resolve the issue.